Privacy Policy

Last updated: May 19, 2025

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Service. It also informs you about your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with capitalised initial letters have meanings defined under the following conditions. These definitions apply regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

Account: A unique account created for you to access our Service.
Company (referred to as "the Company", "We", "Us" or "Our"): StyleGrid FZCO, IFZA Business Park - Building A2 - Dubai Silicon Oasis - Industrial Area - Dubai - United Arab Emirates.
Country: For the purposes of this Privacy Policy, references to "Country" pertain to the United Arab Emirates, where StyleGrid FZCO is registered. However, the processing of personal data complies with applicable laws, including the GDPR, as outlined in our Terms & Conditions. The governing law of our Terms & Conditions is the law of England and Wales.
Cookies: Small files placed on your device that store browsing history and usage information.
Data Controller: Under the GDPR, the Company as the entity that determines purposes and means of processing personal data.
Device: Any device that can access the Service, including computers, mobile phones, or tablets.
Personal Data: Any information that relates to an identified or identifiable individual.
Service: The website accessible from https://www.stylegrid.com.
Service Provider: Any third-party that processes data on behalf of the Company.
Usage Data: Data collected automatically during the use of the Service.
You: The individual using the Service, or the company/legal entity on whose behalf the individual is using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data: Email address, name, phone number, address, and usage data.
Usage Data: IP address, browser type/version, visit duration, device information, etc.

Tracking Technologies and Cookies

We use Cookies and similar technologies (e.g. beacons, tags) to track activity and improve the Service. You may manage cookie preferences via browser settings.

Types of cookies include:

Essential Cookies: Necessary for the operation of the site.
Analytics Cookies: Help us understand how users interact with the site.
Marketing Cookies: Used to deliver advertisements more relevant to you and your interests.

You can manage your cookie preferences by adjusting your browser settings to refuse cookies or to alert you when cookies are being sent. Disabling cookies may affect some functionality of the Service.

Use of Your Personal Data

We may use personal data to:

Provide and maintain the Service
Manage your account and interactions
Fulfil contractual obligations
Communicate with you (updates, support, offers)
Deliver targeted advertising
Analyse and improve the Service
Support business transfers or legal compliance

Please note: If you make a purchase via the platform, your transaction is with the respective seller (brand or curator). We do not control how these third-party sellers collect, use, or process your data. For data practices related to specific transactions, please consult the seller’s own privacy policy.

Sellers (brands or curators) operating on our platform may act as independent Data Controllers regarding the personal data they collect in the course of fulfilling your orders. StyleGrid does not assume responsibility for their data processing activities.

Legal Basis for Processing

We process personal data based on:

Your consent
Contractual necessity
Legal obligations
Vital/public interests
Our legitimate interests

Retention of Your Personal Data

We retain data only as long as necessary for service provision, legal obligations, dispute resolution, and agreement enforcement. Typically:

User data: up to 7 years post-account closure
Usage data: retained for shorter periods unless extended for security/legal purposes

Transfer of Your Personal Data

Your data may be transferred internationally. When doing so, we apply safeguards such as:

Standard Contractual Clauses approved by the European Commission

We ensure adequate protection regardless of jurisdiction.

Disclosure of Your Personal Data

We may disclose data:

To service providers
During business transfers
To affiliates and partners
In public areas of the Service
When legally required
With your consent

Security of Your Personal Data

We use commercially acceptable measures to protect your data, though no method is 100% secure.

Your Rights Under GDPR:

You have the right to:

Access, update, delete personal data
Correct inaccuracies
Object to processing
Request erasure or transfer of data
Withdraw consent

Under UAE Law:

Users in the UAE also have rights under Federal Decree-Law No. 45 of 2021, including:

Right to access, rectify, and delete their data
Right to object to its processing

To exercise rights, contact us. We may request identity verification.

If your query relates to an order, return, or product issue, please contact the seller directly using the details in your order confirmation.

Children's Privacy

We do not knowingly collect data from individuals under 13. If such data is discovered, we will promptly delete it.

If parental consent is legally required, we may request verification before data collection.

Automated Decision-Making

If we use automated decision-making that significantly affects you, we will:

Inform you of the logic involved
Describe potential consequences
Offer ways to request human review

Updates to This Privacy Policy

We may update this policy. Material changes will be:

Posted on this page
Notified via email and/or prominent notice

Please check periodically. Changes take effect upon posting.

Contact Us

If you have questions, contact us:

Email: hello@stylegrid.com
Data Protection Officer: dpo@stylegrid.com